At batjee, responsible gaming is not a box to tick — it is built into the platform. Every tool on this page is free, always accessible, and designed to keep you in control of your time and money. 18+ only, always.
batjee serves players across Pakistan — from Karachi to Lahore, Islamabad to Faisalabad — and we take seriously the responsibility that comes with operating an online gaming platform. We know that for the vast majority of our players, betting is a form of entertainment: something enjoyable to do during a PSL match, a way to add excitement to a cricket fixture, or a way to unwind with a slot game after a long day. But we also know that a small number of players can develop an unhealthy relationship with gambling, and that early intervention and the right tools can make a real difference.
That is why batjee has built responsible gaming tools directly into every account — not hidden in a policy document, not requiring a support ticket, but available immediately from your Account Settings panel at any time. Setting a deposit limit, activating a session reminder, taking a cooling-off break, or permanently self-excluding are all actions you can take yourself, instantly, without needing to ask for permission. batjee believes responsible gaming is about empowering players to stay in control — and that starts with making the tools genuinely accessible.
batjee also enforces the 18+ age requirement without exception. All accounts undergo CNIC-based identity verification before withdrawal access is granted, and any account suspected of being operated by a person under the age of 18 is immediately suspended pending investigation. If you are a parent or guardian and are concerned that a young person may have registered or accessed a batjee account, please contact batjee support at [email protected] immediately — we will act without delay.
Gambling should never be used as a way to earn income, to recover previous losses, or to cope with emotional distress, financial pressure, or personal problems. If you recognise any of these patterns in your own behaviour, please use the self-exclusion tool now and take a break. Your wellbeing matters more than any bet. If you are struggling with gambling-related harm, we encourage you to speak with a trusted family member, friend, or mental health professional in your community.
All six tools are free, built into your batjee account, and can be activated instantly from Account Settings — no support ticket needed.
Set a daily, weekly, or monthly maximum deposit amount on your batjee account. Once your limit is reached, batjee will decline any further deposit attempts until the limit period resets. Limit reductions apply immediately. Limit increases require a 24-hour cooling-off period before taking effect — a deliberate design choice to prevent impulsive changes.
Set a maximum net loss amount per day, week, or month. When your accumulated losses reach the set limit within the period, batjee will pause your ability to place further wagers until the limit period resets. This tool is particularly useful for players who want to protect a fixed entertainment budget across cricket betting, casino, or slot sessions at batjee.
Configure an automatic on-screen alert that appears when you have been actively gaming on batjee for a set duration — for example, after 30 minutes, 1 hour, or 2 hours of continuous play. The reminder prompts you to take a break and review your session. Time can pass quickly during a live cricket bet or a slot session — this tool helps you stay aware.
Temporarily suspend your batjee account for a defined period: 1 week, 1 month, or 3 months. During a cooling-off period, you cannot log in, deposit, or place bets. The suspension cannot be reversed early — once activated, it runs its full course. Marketing communications are also paused during a cooling-off period. Your account and balance remain intact and become accessible again when the period ends.
Permanently or indefinitely exclude yourself from the batjee platform. Self-exclusion requests are processed within 24 hours of submission. Once active, your account is fully closed to login, deposits, and betting for the duration of the exclusion. A minimum self-exclusion period of 6 months applies. During self-exclusion, batjee will also suppress all marketing communications to your registered email and mobile number. This is our most serious responsible gaming tool — use it if you need it.
Opt out of all batjee promotional communications — bonus offers, free bet alerts, reload promotions, and game notifications — at any time. You can manage your communication preferences individually (email, SMS, push notifications) or disable all marketing at once from your account notification settings. Opting out of marketing does not affect your ability to use the batjee platform normally.
Problem gambling can develop gradually. The signs below do not mean you have a gambling problem, but they are worth taking seriously if you recognise them in your own behaviour — or in someone close to you. Awareness is the first step toward getting back in control.
Answer these questions honestly. If you answer "yes" to two or more, we strongly recommend activating a cooling-off period or self-exclusion on your batjee account today.
If you answered yes to two or more questions, please activate the batjee self-exclusion tool from your Account Settings now, or email [email protected] to request an immediate account suspension. Your wellbeing comes first — always.
Self-exclusion on batjee takes less than two minutes. Here's how.
Visit batjee.asia and log in to your registered account using your mobile number and password. If you have forgotten your password, use the account recovery option on the login page.
Click on your account avatar or profile icon in the top right corner of the batjee platform. Select "Account Settings" from the dropdown menu.
Within Account Settings, locate the "Responsible Gaming" tab. All six responsible gaming tools — including self-exclusion — are listed here.
Click "Self-Exclusion". Choose your preferred exclusion duration: 6 months, 1 year, 3 years, or indefinite (permanent until you formally request reinstatement after the minimum period). A minimum of 6 months applies to all self-exclusions.
Confirm your self-exclusion request. batjee will process it within 24 hours, after which your account will be fully suspended. You will receive a confirmation email to your registered address. All marketing communications will be suppressed for the full duration of the exclusion period.
Can't access your account? Email [email protected] with the subject line "Urgent Self-Exclusion Request" and include your registered mobile number. batjee support will process an emergency account suspension as a priority.
Decide the maximum amount in PKR you are comfortable losing before you open your first game or place your first bet. Treat this as your entertainment budget — money you are comfortable spending on enjoyment, regardless of the outcome. Use batjee's deposit limit tool to enforce this budget automatically.
One of the most common patterns of problem gambling is placing bigger bets after a losing session to try to win back what was lost. This almost always makes the situation worse. Accept losses as the cost of entertainment and walk away when your session budget is reached — do not chase.
Step away from the platform regularly — at minimum once every hour during an active session. Use batjee's session time reminder to automate this. Time away from the screen helps you maintain perspective and make more considered decisions when you return.
Online gaming on batjee should be one of many things you enjoy — not the primary focus of your time or money. Maintain your other social activities, hobbies, family time, and professional responsibilities alongside gaming. If gambling is crowding other things out, that is a warning sign worth taking seriously.
batjee is here for your entertainment — cricket betting, live casino, slots, and more — all with responsible gaming tools built in. Create your account, set your limits, and play within your means. 18+ only, always.
18+ Only | Gambling Involves Financial Risk | Play Within Your Means | Comply with Applicable Local Laws